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De-escalation
Learn to take the heat off in critical situations. The skill of de-escalating requires careful customer and team communication, paired with a healthy sense...

Fingerpointing
Description Finger pointing as a clear demonstration of blame culture undermines any relationship, team and organisation. While finger pointing, we look for the easy...
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Presentation 2015
Why You Should Read Every Day
Relaxing after work
Online Learning Glossary
Tips to Succeed in an Online Course
Introducing: Dr. Deniz Zeynep
What People Say
How real people said about Education WordPress Theme.

Thorsten L., Head of Procurement, global player in automation industry
About my workshop on Change Communication: ‘I immensely profited from Katrien’s knowledge and experience in this area of strategic communication. I could ask her anything and always got a fitting solution/suggestion/example. Thanks, Katrien!’

Silke H., Senior Software Engineer
‘Katrien talked to me about professional pathways and gave me a lot of advice for which I am most thankful. She said she saw something in me; and told me not to excuse myself for being a woman in engineering and/or research making myself small by framing this as unusual. I’ve somehow realised that especially because of my non-usual background I bring qualities to my workplace that most of my peers do not. Today I can already look back those years and be proud of what I achieved. Thank you Katrien!’

Mauricio R., Planning Manager at a leading global provider of supply chain consulting
‘Thank you so much for the workshop. It was very helpful to understand what I must do to communicate in a better way.’

Karen M., Managing Director at Europe’s leading classical music agency
‘Katrien was really spot on and led the Task Force in our transformational process very well. Thank you for your brilliant organisation and excellent work.’

Gert L., Marketing Director at a global provider of intelligent IT- and printing solutions
‘I am happy to have had the chance to follow and complete the Leadership Development Program. A big shoutout to Katrien Wayenberg, our host and guide for most of the session’.

Tereza B., Specialist at a leading global provider of supply chain consulting
‘Let me e-thank you so much for the insightful training. It truly opened another doors to explore for me as a 4Flow team member.’

Carsten S., Executive Employee
My coaching goal of generating an optimized prioritization and categorization of tasks and team resources to protect personal performance was definitely achieved. My pronounced conclusion about the coach: clear, motivating, structuring.
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