2024
Persuasive Power
The 8-step strategy towards persuasion. Persuasive communication aims at sustainably influencing your team, clients, stakeholders and changing their thoughts and actions. Learn the art...
2024
Customized communication
Description Learn to customize communication to the specific communication needs of your audience to witness productive results. We are all wired differently and give...
2024
Virtual communication
Description In this digitalized and technology-based era, improve your business impact with effective virtual communication! The world is online! More than ever, professional communication...
2024
Feedback
Feedback is an essential instrument for professional and organisational growth. Easily trained, very effective! Feedback is the growth instrument that helps your team and...
2024
Small Talk
Discover the true potential of small talk. It is some of the biggest talk you’ll do! Small talk is often frowned upon; for some,...
2023
Customer-oriented communication
Bespoke communication is essential to the success of any business. As a speakers and/or leader, you need to connect with your target audiences, keep...
2023
Fingerpointing
Description Finger pointing as a clear demonstration of blame culture undermines any relationship, team and organisation. While finger pointing, we look for the easy...
2023
De-escalation
Learn to take the heat off in critical situations. The skill of de-escalating requires careful customer and team communication, paired with a healthy sense...